There is too often a gap between effort and income when it comes to digitization

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The IT service provider CGI has investigated why the digitization of companies often disappoints the expectations placed in them – and what digital leaders can do better.

So far, only a minority of around 20 percent of companies have achieved the goals they have set for their digitization efforts. This is shown by studies such as the CGI study “Voice of Our Clients”, in which around 1,700 executives from business and IT took part. From the analysis of successful digitization projects, the IT service provider CGI has now derived a blueprint with five core elements for the development of digital value chains:

  1. digitization strategy
  2. Use of the latest IT technology
  3. Building a digital ecosystem
  4. employee involvement
  5. Data Use and Privacy

5 steps to success

According to the CGI paper, digital leaders first and foremost understood the principle that digitization affects all areas of the company and that the digital value chain is at the center of all activities. “Isolated solutions rarely lead to success,” CGI puts it in a nutshell. Secondly, however, the following applies: “Without the use of the most modern IT infrastructures and technologies, every strategy, no matter how promising, remains wasteland”. The analysts specifically name three aspects as important prerequisites for the digital value chain: cloud and platform-based technology landscapes, analytics and artificial intelligence.

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In addition, thirdly, CGI writes in the company’s register: “It is a misconception to think that you can go through digitization on your own.” That means nothing other than that digital leaders build up an ecosystem of complementary partners and service providers at an early stage and with a division of labor that is lucrative for everyone would create a win-win situation.

Finally, in the fourth step, CGI focuses on the HR strategy of the company. “Digital leaders have, which is often forgotten, intensively involved, trained and educated their employees,” says the CGI analysis, which derives a concrete conclusion from this: “Digitization must be accompanied by comprehensive change management programs.”

The CGI experts can even gain something positive from an aspect that is otherwise often cited as a stumbling block for successful digitization: Due to the intrinsic value and importance of the data, protection against theft, counterfeiting or misuse is in the company’s very own interest. However, companies would have to shift the use of data from prediction and planning to detecting and reacting (sense-and-response).

Torsten Straß, President Central & Eastern Europe and member of the Global Executive Committee at CGI, sums up: “Leading companies and digital executives are integrating digitization into every aspect of their value chain. They see digital transformation as a core part of their overall business strategy, efficiently align their business and IT priorities with it, and are able to introduce innovations that further evolve their digital value chains.”
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I am admin of techbuzz.asia blog & I provide tech-related news. As a part of my hobby, I make content related to technology and gadgets reviews too. I love to be a content creator apart from it, I am a full-time employee in an MNC company and manage blogs systematically. You can mail me at [email protected]

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