Infobip strengthens partnership with technology giant Oracle and expands global partner network to nearly 300 key companies | ICT Business | TechBuzz

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Infobip’s global communications cloud platform is now also available on one of the leading corporate platforms, Oracle Cloud Marketplace, which has strengthened the partnership between the two global companies.

In this way, Infobip’s solutions help Oracle Cloud Marketplace users to distribute personalized messages and maintain relationships with consumers through a variety of channels and applications such as WhatsApp and Viber, and text messaging. So far, Oracle has realized more than two billion customer interactions through Infobip’s solutions.

Infobip is a member of the Oracle PartnerNetwork (OPN) program, and further strengthening the partnership has ensured its availability on the Oracle Cloud Marketplace, a one-stop shop platform for reliable cloud business solutions.

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Oracle users will be able to automatically access the Infobip interface where they can easily send various promotional and transactional messages via WhatsApp and Viber, from package delivery notifications, account information and booking confirmations to loyalty point reminders, and similar options are available. via text messages. In this way, it is possible to monitor the percentage of open message and the engagement of customers and ensure personalized communication.

“Today’s customers are always up to date and ‘involved’, and they want to be able to pick up a mobile phone and get in touch with the brand as if they were talking to a friend. Strong customer engagement is the result of connecting with it and providing the right solution at the right time and through the right channel. Presence on the Oracle Cloud Marketplace platform further strengthens our commitment to the Oracle community, and enables customers to enjoy the benefits through the versatile conversation channels we have, “said Veselin Vukovic, Infobip’s vice president of strategic partnerships.

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Oracle is one of almost 300 Infobip global partners. In addition to Oracle, Infobip’s partner network consists of leading telecom operators, technology companies, banks and e-commerce companies such as Microsoft, Vodafone and Adobe, or Hrvatski Telekom in the domestic market. Infobip is constantly growing the number of partners, which has quadrupled in the last year and a half. Strategic partnerships are part of the Infobip Partner Connect Program, which helps partners and their clients to digitally transform their business.

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“Through partnerships, added values ​​are created that strengthen the end products of partners and Infobip. This provides customers with a better user experience. Infobip partnerships are important in achieving further ambitious growth, because our global partner network opens the door to many new markets and potential customers, “he concluded. Vukovic.

Infobip’s global partner network spans more than 200 countries, with an expected value of the services market of over $ 25 billion by 2025. The partnership program enables companies to leverage Infobip’s global experience, connectivity, communications solutions and industry expertise to create innovative solutions that drive business growth.

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