Amazon is ending its telehealth service | TechBuzz

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Amazon will close its Care telehealth service, a difficult decision, carefully considered, according to the American giant. A surprising decision.

Like most tech giants, Amazon is constantly working on the development of products and services. Some in its core business, others more distant. Some are launched to the general public, others do not pass the internal prototype phase. Did you know, for example, that the American giant offered a telehealth service? Unfortunately, now is the time to stop the charges, it seems.

Amazon to shut down its Care telehealth service

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Amazon, which recently formalized its takeover of iRobot, has indeed made the decision to end its Care telehealth service before the end of the year, according to information from The Washington Post. The company informed its employees of this decision during a meeting that took place a few days ago. As a result, several “tens” of employees will lose their jobs.

A difficult decision, carefully considered, according to the American giant

“This decision was not taken lightly and only became clear after many months of rigorous analysis,” Amazon vice president of health Neil Lindsay told employees in a memo shared with The Post. “While our user members love many aspects of Amazon Care, the service isn’t a comprehensive enough offering for the large enterprise customers we were targeting, and it wasn’t going to work in the long run.”

A surprising decision

The decision of the American giant to close the service is quite surprising since the company announced last year that it would expand its availability to more employees and companies throughout the United States. Additionally, Amazon CEO Adam Jassy highlighted Amazon Care in a letter to investors in 2021, citing the platform as an example of the “type of iterative innovation” that perfectly reflects the company’s next chapter. . More recently, the Bellevue firm signed a contract to acquire healthcare provider One Medical for some $3.9 billion.

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