Croatia’s new digitization strategy | ICT Business | TechBuzz

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Since we are not doing well according to the DESI index, it is quite clear that something must change, and therefore a new Digital Croatia Strategy for the period until 2030 is being prepared. Its acceptance is expected by the end of this year, and it is clear that it will have to be implemented in order to made sense.

The draft Strategy proposal will include national and EU strategic goals and priorities that will be the basis for defining measures in at least the following areas: digital transition of the economy, digitalization of public administration and justice, development of broadband electronic communication networks, development of digital competences and digital workplaces.

Let us remind you that, in the meantime, the measures for the digital transformation of the Croatian economy and society in the next 10 years are regulated by the National Development Strategy for the period until 2030.

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The Central State Office for the Development of the Digital Society (SDURDD) presented the Implementation Program for the Development of the Digital Society for the period 2021-2024. The program is focused on the digitalization of society and promotes balanced and inclusive development for citizens, economic entities and public administration.

According to DESI analysts, the program includes measures ranging from acquiring competences in the field of cyber security to increasing Internet accessibility, introducing new services into the e-Citizens system, and increasing interoperability between public administration bodies.

In response to Russia’s invasion of Ukraine, SDURDD blocked certain IP addresses from a certain area as a preventive measure to protect the infrastructure of the state Shared Services Center, and in order to reduce the harmful consequences of cyber attacks, SDURDD increased public education activities in the form of cyber security workshops covering all major topics, including disinformation. SDURDD actively cooperates with the working group within the Grow2CERT project, collecting, analyzing and exchanging data on computer security threats and incidents. The Ministry of the Interior has upgraded the firewall system to prevent malicious cyber attacks and is more intensively exchanging information on cyber attacks with EUROPOL.

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The digital dimension in the Croatian Recovery and Resilience Plan brings a series of measures for the digital transformation of Croatian society and economy, and thus a total of 20.4 percent of the allocated funds under the plan are directed precisely to digitalization, and that is to increase the efficiency and transparency of public sector bodies, the establishment of management and coordination structures for planning and implementing the digital transformation of society and public administration and providing tools and technologies to public administration bodies that are necessary for the development of more efficient and better quality services according to the needs of users.

As a reminder, in any recovery and resilience plan, at least 20 percent of the total allocated funds must be dedicated to digital goals. For this purpose, the plans had to state and justify the extent to which each measure contributes to the digital goals fully (100 percent), partially (40 percent) or not at all (0 percent) with the help of Annex VII. Regulations on the Mechanism for Recovery and Resilience. By combining the coefficients with the cost estimates of each measure, it is possible to assess the extent to which the plan contributes to the digital goals and whether it achieves the target value of 20 percent.

According to the plan, in 2022, a number of measures based on the plan will be implemented, namely the Project “Upgrading the Center of Shared Services” will start with the introduction of the block chain platform and promote projects in areas such as digital identity, digital postal services, digital diplomas, digital notary services and reliable data exchange. In 2022, the Croatian Academic and Research Network (CARNET) will continue to implement projects of the e-School program, with the aim of meeting the needs of higher education institutions for ICT knowledge in areas such as artificial intelligence and quantum communication infrastructure. In the third quarter of 2022, the AI4HEALTH project plans to offer users from the public sector and businesses – pre-investment testing, assistance in accessing funding sources, skills and knowledge improvement, and ecosystem networking. A new package of public services is expected to be introduced on the e-Citizens portal.

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* The creation of the project “Impact of digital transformation on the development of public services in Croatia” was co-financed by the Agency for Electronic Media



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