The lack of audio on downloaded Reels is unintentional according to Meta. The company is working to correct the problem. A fix should be coming soon.
Meta claims: she did not intentionally cut the audio track of uploaded Reels videos to prevent users from exporting them to TikTok. This is, in essence, the content of the statement sent to The Verge recently. A company spokesperson cites an “audio bug” as the cause of this incident and explains that a fix is in the works.
The American site reported a few days ago that users who wanted to export their Reels to another application (like TikTok) were forced to publish the videos first – or risk losing the audio track -. Until now, Instagram users could take a video and edit it through the tools offered by Reels and choose to send them for posting elsewhere.
Although Meta hopes to position Reels as the future of Instagram and Facebook, the American giant is actively fighting for the crown against the most popular app for short-form videos, TikTok. Creators and brands often post their Reels to their TikTok accounts (or vice versa), with Instagram and Facebook no longer being the exclusive destinations for this content.
The company is working to correct the problem
TikTok offers its users the ability to easily post their videos to other platforms, including as Facebook and Instagram Reels, but to do the reverse operation on Meta-owned platforms requires downloading start the video manually. Reels and TikTok have different editing tools, it’s pretty easy to see why a user might want to edit on one particular platform and post on another, not to mention it just saves time.
A fix should be coming soon
Meta is still working to fix this audio bug on Reels, according to a statement from a company spokesperson provided to Engadget. This issue seems to only affect iPhone users. “Due to a bug, the Reels download option is not working as expected for iOS users and in some cases audio is missing from downloaded files – we are working to fix the issue as soon as possible” , explained the Menlo Park firm in its press release.