Plex appears to have fallen victim to an attack that may compromise some users’ information. In an email, the platform explains that a third party would have been able to access, only in a limited way, its database, but recommends that all users take precautions by changing their password.
Plex users are kindly requested to change their password as soon as possible. The client-server multimedia platform, well known to NAS users, has confirmed a possible intrusion into its database. The event could have exposed the information of certain users of the service, which therefore recommends that its users take their precautions as soon as possible.
« We would like to inform you that an incident involving your Plex account information took place yesterday. We believe the actual impact of this incident is limited, but we want to make sure you have the right information and tools to keep your account secure. “, explains Plex in an email sent to its users.
An apparently limited intrusion… but Plex plays on transparency
In this message, which we also received at the beginning of the afternoon, the platform explains that it noticed suspicious activity on one of its databases on Tuesday. ” It appears that a third party was able to access a limited subset of data including emails, usernames and passwords “continues Plex in his email.
The platform ensures that these passwords were encrypted, and therefore relatively secure, but prefers not to take any risks: “ we ask that you reset your Plex account password immediately “, we read. All the instructions to perform this reset are grouped on this page. At the same time, Plex also recommends activating double authentication to further secure your account.
However, the group wants to be reassuring on certain points: not only has the flaw exploited by the potential attacker been filled, but no banking information has been impacted by this potential intrusion. Plex explains that these are stored on a different server than the one targeted on Tuesday.
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