It won’t fundamentally fix the problem of door-to-door salespeople or unwanted calls, but it’s a new rule that will clean up phone contacts. In the future, the numbers in 06 and 07 will be reserved for individuals for interpersonal communications. Their use for commercial or customer service purposes will no longer qualify.
Restore order in the use of mobile numbers
A decision taken by the electronic communications regulatory authority (Arcep) has just updated the national numbering plan. In this context, the regulator is taking advantage of this update, presented on September 5, to “ introduce measures to strengthen the protection of users against fraud and abuse. »
The numbers in 06 and 07 are reserved for mobile communications and have always been associated with private numbers, allowing individuals to be contacted. But these numbers are sometimes diverted for other uses. This is where Arcep wants to act, by moving these “non-interpersonal” communications to a particular category, numbers in 09.
« These numbers could, for example, be used to establish conversations by message between a brand and its customer, or for very short-term use of telephone numbers for certain situations of ephemeral contact via a platform (parcel deliverers, VTC drivers, etc.) “, develops the regulatory authority.
The regulator thus wishes limit the nuisance suffered by users receiving unsolicited calls or messages “. Moreover, in this context, Arcep already prohibits that these mobile numbers can be used for automated systems. The only mobile numbers usable for non-interpersonal uses are those with an extended length, 14 digits.
In addition to the reorganization of the numbering plan, individuals retain the possibility of registering with Bloctel to oppose cold calling – this service has become all the more practical as it now retains your number by default. And in the event that numbers are still received, there is still the possibility of blocking them at the telephone level.